Ux Foundations: The UX Foundations team ensures a cohesive, scalable, and optimized user experience across Jobber’s product ecosystem. We create and maintain global UX patterns, design system components, and shared surfaces to maximize usability and consistency. By providing front-end tools, education, and support, we empower product teams to build high-quality, intuitive interfaces efficiently. Joining this team is an opportunity to shape the future of UX at scale and help others create better experiences!
Franchise: This team will build the foundation for Jobber’s customers franchise offering, helping franchisors and multi-location service businesses manage growth across brands, locations, users, permissions, reporting, and operational workflows. This team will tackle deep product and platform challenges, from scalable account architecture and Partner HQ experiences to lead routing, royalty reporting, onboarding, and partner-specific tooling.
This is a high-impact opportunity to shape how Jobber supports complex customers, starting with franchise groups while creating flexible systems that can grow into broader channel partnership needs.
Field Experience: The Field Experience team bridges the gap between office admins and service providers in the field, streamlining communication and job execution. As a newly formed team, we’re focusing on empowering established small businesses ($50K-$5M ARR) with the tools they need to operate more efficiently. Joining this team is an opportunity to shape the foundations of a new team building impactful solutions that drive efficiency for small businesses!
Harbour Foundations: The Harbour Foundations team is building the internal foundation for an AI-powered customer journey at Jobber. This team’s mission is to create scalable, intelligent systems that give GTM teams clear, actionable visibility into every AI-driven interaction — enabling more personalized, efficient, and proactive support across the entire customer lifecycle.
As our AI footprint grows across Sales, Success, Support, and Onboarding, Harbour serves as the connective tissue that unifies these interactions, eliminates context gaps, and brings clarity to complex customer journeys. By centralizing fragmented tools and surfacing real-time insight into conversations, sentiment, and customer intent, the Harbour team is redefining how we observe, influence, and improve our AI-human hybrid workflows.