Network Engineer
Careers Teksynap, Washington, DC
What you will do
The Network Engineer performs a variety of routine project tasks applied to network engineering as listed below for the US International Trade Commission. This position is required to be on-site supporting the customer in Washington, DC.
- Perform installation and integration of IT infrastructure components for Tier 2-3 support and coordinate vendor support when necessary
- Monitoring of all IT infrastructure components for performance metrics, configuration standards, and availability using management and monitoring systems
- Support rapid automated incident detection and resolution to assist in preventive maintenance
- Respond to tickets escalated from other teams and support tiers based on severity using ServiceNow
- Conduct effective troubleshooting and problem solving to minimize downtime through lessons learned and past experiences, isolate root cause, and perform corrective actions