AI Tech Lead

Qualifications

• Act as the technical owner of the AI Hub, working in close collaboration with the Business Lead to align technical direction with business priorities and value;- Take technical responsibility for the AI solutions developed and supported by the Hub;- Provide technical direction across the Hub portfolio and ensure consistency in architecture, engineering practices and technology choices;- Represent the AI Hub in technical discussions with engineering teams, architecture, business units and other relevant stakeholders;- Guide AI solutions throughout their complete lifecycle, from idea and solution design through development, testing and production;- Support teams in translating business requirements and problems into appropriate technical solutions;- Support projects in identifying technical risks, dependencies, constraints and appropriate mitigation strategies;- Ensure solutions are designed with scalability, maintainability, security, reliability and operational readiness in mind;- Support engineers in solving complex technical challenges and making appropriate technology and architecture decisions;- Promote software engineering best practices for AI development, including code quality, testing, CI/CD, monitoring and operational excellence;- Encourage reusable approaches, shared components and common technical patterns across different AI initiatives;- Maintain a forward-looking view of developments in AI and evaluate their potential relevance for GLS;- Initiate and support Proofs of Concept (PoCs) to evaluate technologies and demonstrate their potential;- Promote experimentation while maintaining a clear connection between innovation and tangible business outcomes;- Help evaluate the balance between technical complexity, implementation effort, operational cost and expected value;- Challenge the use of AI where simpler or more effective technical approaches could solve the problem;- Communicate the technical vision, capabilities and direction of the AI Hub;- Support the positioning of the AI Hub as a trusted partner for delivering AI-enabled business solutions;- An opportunity to play a key role in shaping and scaling AI capabilities across an international organization;- The opportunity to influence the technical direction and evolution of the AI Hub;- Exposure to a broad portfolio of AI use cases, technologies and business domains.

Essential skills

• Bachelor's or master's degree in Computer Science, Software Engineering, Artificial Intelligence, Data Science or a related field, or equivalent professional experience;- Strong professional experience in software engineering, AI engineering, machine learning or AI solution development;- Proven ability to technically lead complex AI or software solutions from design through production;- Strong understanding of modern AI technologies and development approaches, including Generative AI, LLMs, RAG, AI agents, machine learning and related frameworks;- Strong software engineering background and proficiency with modern development practices;- Experience designing and implementing scalable, production-ready solutions;- Experience with cloud platforms and cloud-based AI services, preferably Microsoft Azure, AWS or Google Cloud;- Good understanding of APIs, system integration, CI/CD, automated testing, monitoring and DevOps/MLOps practices;- Ability to translate business problems and requirements into appropriate technical solutions;- Ability to evaluate new technologies and determine their applicability and potential business value;- Strong problem-solving and analytical capabilities;- Excellent communication skills, with the ability to communicate technical concepts to both technical and nontechnical audiences;- Strong collaboration skills and the ability to influence technical decisions across teams without relying solely onformal authority;- A pragmatic and proactive mindset with a strong sense of ownership;- Curiosity and passion for AI, innovation and emerging technologies;- Ability to balance innovation, technical excellence and business value.