Qualifications
Cisco certification, relevant technical, management, project management, or service management certification preferred.
Education
Bachelor’s degree in computer sciences or related field required. Additional years of relevant experience above the minimum requirement may be substituted for the education requirement at the discretion of the Director, Network Operations.
Experience
- Seven years of progressively responsible experience supporting enterprise network, telecommunications, infrastructure, or related technology services required.
- Three years of experience supervising or leading technical staff, including responsibility for performance management, workload prioritization, project delivery, and operational support, required.
- Experience managing service availability, incident response, technology projects, vendors, budgets, and lifecycle planning preferred.
- Experience overseeing enterprise network and telecommunications environments, including wired and wireless networking, voice services, network security, and supporting platforms, preferred.
- Experience working in a complex, highly available, regulated, healthcare, education, or similarly service-sensitive environment preferred.
- Demonstrated experience translating technical risks and recommendations into operational and business terms for leadership and nontechnical stakeholders required.
Minimum pay range USD $93,561.73/Yr.
Maximum pay range USD $168,541.98/Yr.