Staff Emory, Atlanta, GA
NOTE: Tasks related to this position can be performed remotely with only occasional supported visits to an Emory University location. Emory reserves the right to change this status with notice to employee.
Additional Details
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.
Description
The AI Platform and Service Lead owns operational administration and service delivery for approved enterprise AI platforms at Emory University, including Claude for Education, Claude Code, Claude Cowork, NebulaOne, and future approved AI services as it rolls out. The role is the day-to-day operational owner of these services -- provisioning, access, support, and reporting -- and does not perform software engineering, application development, or infrastructure engineering; that responsibility sits with the AI Solutions Lead.
This position is part of Emory's newly established AI & Automation Enablement function within OIT. Successful candidates will help build and scale enterprise AI capabilities, services, governance coordination, and AI-enabled solutions across academic, research, and administrative domains. Experience working across diverse stakeholder groups and leading through influence is highly desirable.
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.
Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities).
Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD). Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD).
We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.
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