Legal Engineer (Aka Implementation Engineer)
Ironclad, San Francisco, California +3
The role
Legal Engineers are problem solvers first and foremost. They are responsible for supporting our customers with configuration work to help make their vision for their use of Ironclad a reality, as well as offering best practice guidance as part of our standard professional services packages. LEs then lead the customer through collaborative configuration of Ironclad's core product - automated workflows for contracting - which shape the way our customers handle contracts across their organization.
Legal Engineers are product-centric, service-oriented and technologically fluent. They constantly solicit feedback from users, and iterate quickly with Core Engineers and Designers to improve the Ironclad product and deployment experience for customers over time.
What you will do
- Leading 5-15 customer implementation simultaneously focused on delivering a best in class customer experience