Solution Engineer
Arnata, San Francisco, California
What you will do
- Translate customer workflows into deployable AI solutions
- Lead technical discovery and onboarding for new customers
- Solve integration challenges between systems (TMS, load boards, emails, APIs, etc.)
- Build internal tools, automation scripts, or custom adapters when needed
- Monitor early usage, troubleshoot issues, and ensure outcomes
- Partner closely with product and engineering to close feature or tooling gaps
What you need
Who You Are
- You thrive where most people stall—between software and the real world
- You’re technical, but you don’t need perfect specs to take action
- You enjoy helping customers succeed, but don’t want to be stuck in support
- You think clearly under pressure and communicate simply—even about complex systems
- You want to build, fix, and own things end-to-end
Skills We Value
- Background in engineering, CS, systems integration, or technical operations