Business Analyst
Vendah, São Paulo, State of São Paulo, BR
The role
This role is for someone who’s passionate about technology, customer experience, and wants to apply that to transform the journey of thousands of entrepreneurial women. We’re looking for someone with an analytical mindset, who enjoys tracking KPIs, designing processes, and optimizing operations based on data.
This is an in-person role based in our office in Pinheiros – São Paulo, SP, with easy access to the subway.
What you will do
- Evolve and audit our AI agents for Support and Inside Sales, ensuring they deliver a clear, empathetic, and efficient experience aligned with Vendah’s tone.
- Design and optimize support processes, always aiming to scale operations and deliver the best possible experience.