What You Own
Use Case Projects Scoped, time-bound delivery of specific Protex use cases with enterprise clients, from requirement collection and alignment through software build, model training, configuration, validation, and confirmed technical success. You define what done looks like before work begins.
Data Integration Projects End-to-end delivery of integrations between Protex and client systems, ERP, CMMS, BI platforms, safety management tools. You own the project plan, the client relationship during delivery, and confirmation that data flows correctly and reliably.
Hardware Integration Projects Delivery of integrations between Protex and physical site infrastructure, PLCs, access control systems, audio alerting hardware and speaker networks, bespoke or non-standard camera configurations, and edge devices. You own the scoping of hardware dependencies, coordination with client facilities and engineering teams, and confirmation that physical systems are correctly connected, triggering as expected, and producing reliable signals into the Protex platform.
New Feature Delivery with Clients Ownership & coordination of early access, beta, and feature rollout projects with named accounts. You manage expectations, gather structured feedback, and ensure the client realises value from new capability before general availability.
Technical Success Criteria Jointly defined, measurable outcomes for every project. Criteria are specific, agreed upfront, and used as the gate for project closure, not subjective satisfaction.
Deployment Expansion Active identification and pursuit of expansion opportunities within accounts, additional cameras, new use cases, adjacent sites. You use delivery success as the commercial lever. You understand what's deployed, what's not, and why it should be.
Delivery Playbooks Reusable frameworks for how Protex runs use case, integration, and feature projects. You identify friction, document what works, and feed structural gaps back into product and engineering.
Responsibilities
- Scope and plan client projects with clear technical success criteria and milestones
- Run concurrent delivery workstreams across multiple enterprise accounts
- Coordinate internal product and engineering resources without direct authority
- Lead client-facing project calls, working sessions, and technical reviews
- Identify and escalate delivery risk early, with a resolution path attached
- Translate technical complexity into clear client communication
- Document delivery outcomes and surface recurring patterns as product input
- Drive project closure with verified sign-off against agreed success criteria
What Success Looks Like
- Every project closes against defined technical success criteria
- Clients understand what they're getting, when, and how success will be measured
- Deployment footprint and thus value grows within accounts, more data integrations, more cameras, more use cases, more sites
- Integration and use case delivery velocity improves quarter over quarter
- Product and Engineering receive structured, actionable feedback from every delivery
- Expansion opportunities are identified, qualified, and converted through delivery relationships
- Client Project Delivery patterns become repeatable
Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.