Solutions Architect

We’re looking for a Solutions Architect to own the technical health, adoption, and growth of some of Middesk’s most important customers. In this role, you’ll work cross-functionally with Sales, Customer Success, Product, and Engineering to ensure customers realize the full value of Middesk—from initial implementation through long-term partnership.

You’ll serve as a trusted technical advisor to customers: understanding their business, designing and guiding integrations, troubleshooting complex issues, and proactively identifying ways to improve performance, expand use cases, and reduce risk. Beyond direct client impact, your expertise will influence Middesk’s product direction as you collaborate with cross-functional teams to shape our roadmap and GTM strategies.

Reporting to the Director of Solutions Engineering, this is a highly visible, customer-facing role in a high-growth, execution-driven environment. We’re looking for someone equally comfortable diving into API logs and data workflows as they are presenting recommendations to senior stakeholders.