Forward Deployed Engineer

The role

As we scale toward our next chapter, we are looking for high-performers who want to do the best work of their careers at the intersection of AI and Cybersecurity.

Nice to have

Exposure to cybersecurity, risk management or security-tool integrations (for example, vulnerability scanners, SIEM, asset inventories or identity providers).
Bash or PowerShell.
Experience in a customer-facing technical role (forward deployed, solutions, customer or support engineering) at a SaaS or enterprise software company.
Experience working in distributed, multi-time-zone teams.

Why this role is exciting

Own customer outcomes at the point where SAFE meets real enterprise environments.
Work with engineering, product and customer teams on problems that shape the platform.
Build creative solutions to problems, both customer facing and internal
Learn cyber risk, Third Party Risk Management (TPRM) and Continuous Threat Exposure Management (CTEM), a growing part of cybersecurity.

The Perks & Ownership

We want our team to feel like owners because they are owners. We trust our people to manage their results and their time.

Meaningful Equity: Every "Safestar" is a shareholder. You aren’t just an employee; you are a partner in our success.
Unlimited Leaves: We don’t believe in clock-watching. We offer unlimited leave because we trust you to take the time you need to recharge while staying committed to the mission.
Comprehensive Benefits: We provide top-tier medical insurance and wellness benefits to ensure you and your family are well cared for.
Career Trajectory: We are growing aggressively. For high-performers, the path for advancement moves at the speed of your ambition.

As a Forward Deployed Engineer, you are the implementation owner of a customer’s success with SAFE, from the first onboarding call to a working, trusted deployment delivering value as a key part of their business processes. You sit between the customer's implementation teams and SAFE's engineering teams, understanding all sides well enough to translate between them. You have detailed product knowledge to be able to implement customers' business needs using existing features, and create customisations as needed.

In this role you will have a strong understanding of SAFE/Industry best practice, guiding the customer to achieve their outcomes on the SAFE Platform, This will include educating and enabling the customer, as well as a technical implementation.

You build the scripts, configure the platform, integrations, agents and automations that get a customer live. You diagnose what stands in the way of a customer's success, and where necessary engage internal teams with a clear, evidenced problem statement with an agreed outcome. You hold the end-to-end picture of how SAFE works, so a conversation between a customer and SAFE teams reaches a decision quickly.

You use AI tooling every day to engage with customers more effectively, work with more autonomy and enable others, improving existing processes and tooling to achieve rapid deployments and value realisation.

Forward Deployed Engineer

The role

Nice to have

Why this role is exciting

Forward Deployed Engineer

The role

Nice to have

Why this role is exciting

The Culture Memo: Our Operating System

The Perks & Ownership

Own customer onboarding and delivery

Technical implementation

Debug and troubleshoot

Bridge the customer and engineering

Use AI tooling to scale your work

Essential

About Safe Security

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