As a valued member of the Project Delivery Team, you would partner with the Client Delivery Portfolio Manager and Healthcare Program Managers to understand the goals and the work for each project milestone. You would contribute to the project through the execution of the responsibilities outlined below.
- Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects
- Perform complex data analysis and reporting for effective client decisions
- Proactively identify problems with business requirements and recommend modifications to the functional solution which may impact the system design
- Defines test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities through test case set-up, data mining, data mocking, and test execution
- Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements
- Collaborates on the development, execution, and transition of interim needs
- Performs root cause analysis when issues arise before and after code migrations
- Performs data/client validations and remediations for Annual Enrollment and Ongoing Projects
- Crafts training and reference materials for participant services
- Participates in Procedure Improvement Initiatives
- Assist with training, mentoring, and coaching new associates
- Performs Quality Assurance Validation checks on Annual Enrollment and Ongoing Project work
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.