Solutions Engineer
Seam, San Francisco, California
The role
As the founding solutions engineer at Seam, you’ll be the primary technical point of contact for our customers through both sales and post-sales implementation and support. You will leverage your technical expertise to help solve technical onboarding and usage problems for our customers and influence Seam’s product direction. You will play a pivotal role in building out a scalable and best-in-class technical GTM function, working closely with sales, product, engineering, and marketing.
What you will do
With your blend of technical expertise, communication skills, and customer empathy, you’ll be a critical part of the Seam team by moving customers through our implementation funnel and providing support to customers throughout the sales, implementation, and post-implementation processes.
- Act as the primary technical point of contact for customers evaluating, onboarding, and ramping with Seam. Understand their needs and design solutions that align with their infrastructure using Seam’s platform.