Agent Product Manager
Cozmo AI, New York, New York
The role
You will be the person who takes a signed contract and turns it into an AI agent running a live claims operation. You own the build from kickoff to go-live: scoping the customer's intake and dispatch workflows, designing agent behavior, writing evals and guardrails, wiring integrations into Xactimate, Cotality, Zendesk and phone systems, testing against real loss calls, then sitting in the war room on launch day watching the first claims flow through.