Responsibilities
LMI is seeking a skilled IT Hardware Engineer to support the procurement, configuration, deployment, and lifecycle management of desktop, laptop, server, and peripheral hardware across a network of technical communications facilities. This individual will work closely with the Systems Engineer/Endpoint Lead and site teams to ensure hardware readiness, compliance, and reliability across program locations, including classified and SAP environments.
Primary duties include
- Procure, configure, image, and deploy desktops, laptops, servers, and peripheral hardware in accordance with established standards.
- Perform hardware installation, upgrades, break/fix repair, and preventive maintenance across facility locations.
- Maintain accurate hardware inventory, asset tags, and lifecycle/refresh documentation.
- Support rack and stack, cabling, and physical installation of hardware in data center, SCIF, and SAP facility environments.
- Diagnose and resolve hardware-related incidents, escalating complex systems issues to the Systems Engineer/Endpoint Lead as needed.
- Coordinate with facility security officers (FSOs) to ensure hardware handling, transport, and disposal comply with classified and SAP environment requirements.
- Support hardware configuration and integration for cross-domain solutions (CDS), ensuring equipment meets physical and logical security requirements for approved cross-domain transfer capability
- Support VTC endpoint hardware setup and peripheral integration for classified and unclassified conference rooms across all sites, including multi-tier AV configurations.
- Assist with hardware compliance documentation to support RMF/NIST SP 800-37/800-53 authorization activities.
- Support deployment and integration of IT service management (ITSM) toolsets, including ticketing and asset management platforms, as part of the enterprise NOC/SOC operations model.
Location: This position is based in the Washington, DC metro area, with travel to program locations.
Travel: This position requires approximately 25-50% travel to support activities across multiple program locations.