Responsibilities
Peraton seeks an accomplished Senior Program Manager to lead complex enterprise IT services supporting the Department of State’s global diplomatic mission.
We’re looking for a leader who earns customer confidence, builds strong teams, makes sound decisions under pressure, and follows through. You’ll take ownership of program execution, bringing together technical delivery, people, financial performance, subcontractor accountability, and customer priorities.
The position will support pursuit and readiness activities before award and lead execution of the assigned task order or task orders after award working alongside Peraton’s IDIQ leadership.
This role supports a global operational environment that runs 24 hours a day, 7 days a week, 365 days a year. Occasional availability outside normal business hours, including evenings, weekends, and holidays, is required to address critical escalations, coordinate incident response, and support service restoration.
What you’ll own
- Customer confidence. Build productive relationships with government leaders and operational stakeholders. Understand their priorities, communicate candidly, and bring practical recommendations with clear decisions and next steps.
- Program performance. Own cost, schedule, staffing, quality, contractual deliverables, service levels, and corrective actions. Identify problems early and carry them through resolution.
- A strong delivery team. Recruit and retain capable leaders and technical professionals. Set clear expectations, develop future leaders, and address performance issues directly and fairly.
- Subcontractor execution. Lead an integrated prime and subcontractor team with clear responsibilities, measurable commitments, and accountability for results.
- Financial discipline. Manage budgets, forecasts, staffing plans, labor mix, and subcontractor expenditures. Understand what drives program profitability and protect performance while meeting customer commitments.
- Transition readiness. Plan and execute staffing, knowledge transfer, access, operational acceptance, and service continuity. Establish clear readiness criteria and resolve gaps before they affect delivery.
- Operational resilience. Establish effective incident escalation, recovery coordination, root-cause analysis, and preventive action. Keep leadership informed during service disruptions and ensure commitments are met.
- Modernization that delivers. Partner with architects and technical leads to turn customer needs into executable improvements. Use automation, analytics, and appropriate AI capabilities to improve service reliability, visibility, and efficiency.
- Contract and scope management. Recognize changing requirements, assess delivery and cost impacts, and work with Contracts and IDIQ leadership to document and manage changes.
- Pursuit credibility. Help develop executable staffing, transition, governance, and delivery approaches. Participate confidently in customer discussions, proposal development, rehearsals, and oral presentations.
Technical leadership
The successful candidate will bring technical credibility and proven leadership across enterprise network and telecommunications services supporting the Department of State’s global mission. These services connect people, facilities, systems, and applications worldwide through secure data networks, voice and video communications, wireless services, and connectivity between domestic and overseas locations.
Relevant experience includes leading network planning and engineering, infrastructure deployment and modernization, day-to-day operations, performance monitoring, capacity management, and service restoration. The candidate should understand how these functions work together to maintain reliable communications and support mission requirements across a geographically dispersed enterprise.
The Program Manager must translate customer priorities into executable plans, challenge technical assumptions, assess risk, and hold teams accountable for reliable, secure, and cost-effective services. Strong judgment is essential to manage service dependencies, coordinate across organizations and providers, and introduce improvements while maintaining continuity of mission-critical operations.