Lead Experience Designer

Referrals Only has this job in 1 other place

Singapore, Singapore

The role

Join Thoughtworks at the beginning of our next chapter in the Middle East. KSA and the UAE are strategic growth markets for us, fueled by ambitious national agendas around AI, digital government, data, and economic transformation, such as Vision 2030. We are looking for an experienced Lead Experience Designer to join our fast-growing local team in Riyadh.

As a Lead Experience Designer, you will be the creative force driving the definition and delivery of AI-powered products and experiences. Operating within small, fast-paced, multidisciplinary pods - collaborating shoulder-to-shoulder with Product Managers, Data/AI Specialists, and forward deployed engineers - you will lead end-to-end design from initial concept through to shipped products.

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Lead Experience Designer

Referrals Only, Riyadh, KSA +1

Referrals Only has this job in 1 other place

Singapore, Singapore

The role

What you need

Technical skills

7+ years of experience in product design with a portfolio demonstrating exceptional visual design quality, strong UX reasoning, fast concept-to-prototype capability, and end-to-end ownership of shipped digital products.
Demonstrated track record of leading design on large-scale programs, 0-1 product launches and navigating senior stakeholder groups.
Expertise in user research, journey mapping, wireframing, and rapid prototyping, utilising lean approaches to validate desirability, viability, and feasibility.
Fluency in designing for AI and data-driven products -comfortable exploring how AI can enhance the user experience and utilising AI-enabled design tools in your daily workflow.
Experience bringing a human-centered design and innovation mindset into organizations at scale, particularly in environments undergoing rapid economic or digital transformation.
Strong grounding in accessibility, inclusive design, and responsive/adaptive design across devices and contexts.
Experience or experiments in designing conversational interfaces: AI chat, task-oriented assistants, voice, or multi-modal experiences - with a clear understanding of how these differ fundamentally from traditional design.

Professional skills

KSA/Middle East design experience (or strong experience having developed products for Riyadh/Middle East)
Skilled at operating and building relationships with executive stakeholders, and confident in driving conversations at the intersection of design, technology, and business strategy.
Experience with consultative selling and senior client leadership-diagnosing client needs, co-creating solutions, and building trusted-advisor relationships.
Strong workshop facilitation skills – able to run Define workshops, opportunity validation sessions, and concept generation activities that generate client alignment and forward momentum within hours.
Articulate design rationale clearly to both technical and executive audiences, welcome critique as a tool for better work, and connect design decisions to business and customer outcomes.
Passionate about building the local design community and serving as an external voice for Thoughtworks' design practice in the Middle East.
Design builder and advisor mindset, with a strong lean toward working within multidisciplinary teams comprising strong local capability and global experts.
Brings a curious, open mindset to challenging established ways of working, energized by the opportunity to help build Thoughtworks from an early stage in the region.

Other things to know

Working Model

Hybrid – 3 days on-site/week

Lead Experience Designer

The role

Lead Experience Designer

The role

What you will do

What you need

Technical skills

Professional skills

Learning & Development

Responsible Use of AI in Recruitment

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