This role is based in Sydney and the candidate is required to have experience in customer-facing technical roles and:
- Strong proficiency in Microsoft Azure preferred; experience with AWS or Google Cloud Platform is advantageous.
- Proven years of experience as a technical advisor/in technical operations, with technical skills but not limited to developing solutions/working with technologies such as Hybrid/ multi-cloud, DevOps processes and tools, SAS applications, Hyperscaler, AI, Linux Operating systems, Databases.
- Familiarity with IT Service Management practices including change, incident, and problem management. ITIL certification is preferred.
- Excellent verbal and written communication skills to engage effectively with customers and internal teams.
- Strong interpersonal abilities, including the capacity to convey complex technical concepts to diverse audiences.
- Extensive experience driving software solutions involving many stakeholders and delivering results on time of high quality.
- Ability to provide feedback to product and service teams based on customer issues and advocate for enhancements.
- A proactive, entrepreneurial mindset with a focus on finding solutions and driving outcomes.
Travel
SAS Offers a hybrid approach to working. Travel is expected to client meetings and SAS offices when needed.
You are welcome here.
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
At SAS Australia, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through SAS’s technology and people and we welcome First Nations applicants. Please see our Reconciliation Action Plan for more information.