Responsibilities
The Cloud Platform Services (CPS) Team is responsible for the design, implementation, and support Enterprise Mobility’s AWS and Azure cloud infrastructure platforms. This includes the Public Cloud Framework (PCF), Cloud Enablement Engine (CEE), and the Cloud Platform (CP). In addition, CPS owns and supports Terraform Enterprise (TFE), which serves as a foundational component for cloud infrastructure provisioning and automation.
Cloud Platform Services (CPS) is seeking an IT Manager to lead the CPS Platform Management team. This role offers the opportunity to lead a highly skilled team of engineers responsible for delivering and supporting strategic cloud platforms that are central to Enterprise Mobility’s cloud strategy and day-to-day operations. Responsibilities include overseeing lifecycle management, operational support, incident response, and enhancements to PCF, CEE and TFE.
In addition, there is a potential to support some of the Cloud Platform product operations. These platforms are at the center of Enterprise Mobility’s cloud strategy and are critical to cloud operations.
Key Responsibilities
- Provide leadership in career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance reviews
- Build, coach, and grow a high-performing team of engineers through mentoring and career development
- Foster a collaborative team culture that supports diversity and inclusion
- Manage the lifecycle (creation, enhancement, upgrades) of all assign cloud platforms, ensuring all are kept current and secure
- Manage major incident response situations with AWS and Azure infrastructure
- Communicate business goals and model company culture
- Manage time, expenses, and forecasting for areas of responsibility
- Lead resource planning and allocation to support business objectives
- Ensure development tools and processes align with security, compliance, and operational best practices
- Define goals, strategic solutions, roadmaps, and processes that support the overall strategic vision of the department
- Identify, develop, and implement policies, standards, and procedures that support team activities and lead individuals in adhering to and supporting team procedures
- Assess and prioritize work efforts in an environment that receives new work daily
Knowledge, Skills, and Abilities
- Strong leadership qualities, with the ability to establish and maintain solid working relationships with direct reports, peers, management, and teams/departments within the IT organization
- Strong problem solving and analytical skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions
- Well-versed in project management concepts, with the ability to take on many project management responsibilities simultaneously and regularly
- Strong commitment to relationship building and influencing to successfully establish and grow this function within IT
- Proven ability to learn new technologies quickly
- Maintain and foster a strong sense of ownership for self and the team
- Strong communication and listening skills, with a strong leadership presence
- Ability to ensure compliance with standards, processes, and procedures in daily responsibilities
- Must have excellent written and verbal communication skills
If you’re a collaborative and engaging leader who enjoys rising to challenges, building high‑performing teams, strengthening partnerships, improving processes, and delivering high‑quality cloud solutions, consider this opportunity and apply today!