TRIM is a horizontal organization within DSTPA responsible for building the technologies, programs, and services at Amazon scale that instill and grow customer trust, create mechanisms to attain ever-evolving regulatory objectives, and ensure our partners can meet their trust obligations without disruption. Our Trust Incident & Crisis Management function runs a single, consistent, always-on operating model for high-severity, trust-impacting events — detection, coordination, containment, and crisis response.
We value collaboration, continuous learning, and operational excellence, and we support new members across a broad mix of experience levels and tenures in an environment that celebrates knowledge sharing and mentorship.
- Bachelor's degree in engineering, computer science or equivalent
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience working in a fast-paced and ambiguous environment, or experience delivering results for large, cross-functional initiatives/projects
- Experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan, or experience communicating results to senior leadership
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field
- Experience managing multiple calendars, or experience in a fast-paced, high-tech company
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
