Sr. Technical Program Manager, Trust CX Innovations

We are looking for a Senior Technical Program Manager to drive the programs across this charter. You will own complex, cross-functional initiatives that span product, engineering, and science teams, and often multiple organizations, from data governance and enforcement programs to the automation efforts that reduce operational burden at scale. Operating with significant autonomy, you will set the plan, map dependencies across teams, surface risks early, and keep a broad set of stakeholders aligned on a shared bar and timeline, including partners in privacy, legal, and other organizations we depend on.

You will operate at a technical level, understanding the systems and trade-offs well enough to ask the right questions and drive sound decisions, and you will bring the judgment and influence to hold teams that do not report to you accountable to their commitments. Above all, you will be the connective tissue that turns provable data governance and AI-driven efficiency from goals into delivered outcomes.