Manager Solution Architecture, IT/ITES Vertical

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

This is the right role for someone who has experience working for or with an IT Services (ITS) and/or Global Systems Integrator (GSI) technology consulting firm, or a Fortune 1000 company. If you are a leader who has managed a team of Solution Architects and are a problem solver with broad technical skills, got hands-on experience working in a public cloud environment, and have the ability to drive technical conversations then this is the perfect role for you.

Key job responsibilities

• Lead critical customer engagements including cloud adoption and migration programs, and complex technical challenges with high-stakes outcomes
• Serve as a trusted technical advisor to senior business and technical leaders, operating at a strategic level and creating opportunities for your team to act as trusted advisors
• Apply deep technical understanding across multiple domains to invent, evolve, and simplify solutions that drive customer success

• Coach and develop a team of experienced Solutions Architects to elevate their technical capabilities and strategic advisory abilities
• Build a high-performing team through effective hiring, onboarding, and continuous skill development
• Foster a culture of technical excellence and customer obsession
• Maintain a high bar for operational excellence; define and maintain appropriate cadences for inspecting the business in your area

• Champion your area’s customer needs with senior leaders within AWS
• Bridge customer needs with AWS product teams, ensuring customer feedback drives product improvements
• Partner with senior leaders within AWS sales, specialist, and engineering teams to deliver comprehensive solutions and clear obstacles to customer success