Platform Architect
Sprinklr, South Korea - Seoul
What you need
- 8+ years of experience in solution architecture, enterprise architecture, technical consulting or related roles.
- Experience designing and delivering complex enterprise technology solutions, ideally within CCaaS, contact centre technology, enterprise SaaS or digital transformation.
- Strong knowledge of contact centre architecture, telephony, cloud technologies, networking, security and enterprise integrations.
- Experience with APIs, webhooks and integration technologies, including REST and SOAP.
- Understanding of enterprise authentication patterns, including SAML, SSO and OAuth.
- Working knowledge of relational and non-relational databases.
- Experience translating business objectives into technical architectures, roadmaps and requirements.
- Strong understanding of software development and implementation lifecycle practices.
- Strong problem-solving, communication and stakeholder management skills.