End User Technology Engineer II

Slice, Bengaluru, Karnataka, India

The role

The End User Technology Engineer II will manage and support the organization’s end-user technology environment, including Microsoft 365, endpoint management, security, data protection, and Windows/macOS platforms.

The role involves troubleshooting, incident and request management, SLA adherence, technology administration, and vendor coordination, while ensuring a secure, reliable, and efficient employee technology experience.

What you will do

Microsoft 365 Administration: Manage Exchange Online, Teams, SharePoint, OneDrive, Entra ID, users, licenses, access, MFA, and security policies.
Endpoint & MDM Management:

What you need

Strong hands-on experience with Microsoft 365, Entra ID, MFA, and Conditional Access.
Experience with MDM/UEM platforms, preferably Microsoft Intune.
Working knowledge of EDR/XDR, DLP, CASB, endpoint security, and hardening.
Strong Windows & macOS administration and troubleshooting skills.
Good understanding of TCP/IP, DNS, DHCP, VPN, Wi-Fi, proxy, and firewall concepts.
Experience with ITSM, incident/request/change management, and SLA adherence.
Good vendor management, escalation, and stakeholder coordination skills.
Basic knowledge of PowerShell, shell scripting, or automation is an advantage.
4–7 years of experience in End User Computing, Desktop Engineering, Endpoint Management, or IT Infrastructure.
Bachelor’s degree/diploma in Computer Science, IT, or a related field.
Strong analytical, troubleshooting, communication, ownership, and customer-service skills.
Ability to work independently and collaborate with Security, IAM, Network, Infrastructure, Application, and Vendor teams.

Life at slice

Life so good, you’d think we’re kidding

Competitive salaries. Period.
An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise.
Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule.
Tailored vacation & leave policies so that you enjoy every important moment in your life.
A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
Learning and upskilling opportunities. Seriously, not kidding.
Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”.

We believe in equality. Period.

At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by the applicable law.

Come join our crew!

End User Technology Engineer II

The role

What you will do

End User Technology Engineer II

The role

What you will do

What you need

Life at slice

Life so good, you’d think we’re kidding

About Slice

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