Director - Engineering, Forward-Deployed Engineering and Customer Outcomes

As the Director of Engineering, FDE and Customer Outcomes, you will lead an elite organization of multiple cross-functional engineering teams, each dedicated to a portfolio of tier-one healthcare customers. You are ultimately accountable for the technical delivery, enterprise configuration, and operational success of our AI-driven platform within complex healthcare ecosystems.

Each team under your leadership operates with high autonomy, directly owning their customer delivery plans, data quality standards, and clinical/business outcomes. You will mentor engineering managers and technical leads across a global footprint to architect robust data ingestion pipelines, configure complex enterprise software, and deploy production-grade, compliant AI agents into live healthcare environments.