Nubank, Palo Alto
We are looking for a Senior Design Manager (M4) to lead the design organization for the AI Private Banker team in Palo Alto.
As Sr Design Manager, you will lead a multidisciplinary team of product designers and content designers (6+) crafting the AI Private Banker experience - shaping how customers interact with our AI advisor, how trust is earned, and how complex insights become simple, actionable, and human.
But you are no longer just building for the AI Private Banker vertical. You are establishing the foundational experience systems that will power AI across all of Nu, while ensuring alignment with the broader Magic App vision (Nu's next-generation unified app experience). In this context, you will help define the design vision, systems, cultural anchors, and rituals that make this product feel unmistakably Nu: clear, kind, and empowering - bridging product-specific excellence with company-wide coherence.
You will partner closely with Rohan Ramanath (GM, AI Core) and the broader product, data science, and engineering leadership to translate AI capabilities into trusted, explainable human experiences. This is a high-visibility role with senior stakeholder exposure across the US and Brazil, requiring someone who can navigate ambiguity, align teams across borders and time zones, and find structure in an emerging space.
The AI Private Banker is Nu's intelligent financial partner - an AI-powered advisor that helps millions of customers understand their finances, make confident decisions, and take action seamlessly. It is built on Nu's proprietary foundation models and data infrastructure, developed by the AI Core team that joined Nu through the Hyperplane acquisition. This is not a chatbot bolted onto a banking app. It is a fundamental reimagining of how people relate to their money, powered by conversational AI, recommendation engines, and real-time personalization across mobile and web.
The AI Private Banker represents Nu's next chapter and one of the company's highest-priority strategic bets. It sits at the intersection of banking and frontier AI, and every design decision here directly shapes how millions of people experience financial guidance.
The AI Private Banker represents Nu's next chapter: helping people feel in control of their financial journey through intelligence that listens, learns, and guides. Design leadership here means more than building interfaces - it means shaping how AI meets humanity, every day, at the scale of 100 million+ customers.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
To maintain a consistent and fair process for every candidate, Nu does not provide individualized technical feedback. See how our policy works here https://script.google.com/a/macros/nubank.com.br/s/AKfycbwvrewE58oGSbRWIVv8CyCWN68GLxpPVsfYYXv-ZHg94QFsTJmi82rF1x0yt-OTs2W0DQ/exec
Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.
Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability.
Visit our Institutional Page https://www.nu.com/2026-en
Senior Design Manager, AI Private Banker Nu| Palo Alto, CA
Nu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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