Technical Program Manager, Vehicle Programs
Aurora Operations, Pittsburgh, PA +1
What you will do
- Fleet Hardware Health: Take ownership of the hardware health, reliability, and operational readiness across the active deployed fleet of vehicles throughout their post-deployment lifecycle.
- Field Quality & Performance KPIs: Define, establish, and continuously monitor Key Performance Indicators (KPIs) associated with field quality performance, component failure rates, and fleet uptime.
- Issue Escalation & Signals: Provide clear technical signals on hardware and embedded firmware issues observed in the fleet that require engineering investigation or remediation. Maintain, prioritize, and drive the burndown of the top issue list with engineering teams.
- Service part coordination: Establish and optimize robust processes for service parts provisioning, buffer stocking, and supply replenishment in coordination with Supply Chain and Operations teams.