Technical Program Manager

Visa, IN - Bengaluru, India

Overview

Commercial and Money Movement Solutions (CMS) within Visa has a strategic growth initiative to expand beyond core consumer card payments (C2B) and into broader money movement flows between individuals, businesses, and governments. The investments that Visa has made over decades in C2B provide Visa with the infrastructure, technical capability, brand, expertise, and relationships to tap into money movement between a much broader coupling of counterparties (B2B, B2b, B2C, P2P, G2C, G2B, etc.).

The target market opportunity of more than 185T in potential volume is a Board-level aspiration for the company, with an aggressive net revenue CAGR forecast of 25%+ over the next five years.

What you will do

Deep expertise in steering and implementing large scale product development transformations from ground up and act as a point of contact with geographically disbursed teams where risk and ambiguity is high, and outcome driven.
Manage the team’s growth, learnings, and overall development while aligning with the organization’s and PMO’s goals.
Partner with Product & Technology leads to drive and ensure effective Annual Operational Planning, Quarterly Product Reviews and program reviews leveraging Visa Enterprise tools (GitHub, ServiceNow, Clarity, Power BI, Jira/Jira Align).
Help and facilitate prioritization of Initiatives & Epics (Product requirements) that align to the Objectives & Business Results (OKRs) and available workforce capacity.
Manage resource rosters for their Portfolios or Team of Agentic Squads in Jira, Jira Align and Polaris
Manage program forecasts, budgets, labor capitalization and asset depreciation/amortization.
Ensure effective participation of the teams in the Quarterly Planning activities across programs, collaborating with partners in Operations & Infrastructure, Cybersecurity, and other Visa Technology verticals.
Ensure that the program and projects follow Visa's Agentic Lifecycle Methodology and Key Controls, and that accurate and timely information is reported regularly on program progress and financial status in various forums and reporting modes.
Act as a coach and mentor to the PMO team and the scrum teams on adopting agile best practices. Be the leader in advancing the ongoing transformation to Visa’s Agentic Lifecycle Management Operating Model.
Learn and adopt Visa’s Secure Software Development Lifecycle Management (SSDLC), Golden Rules, release management and Product Lifecycle Management (PLM) processes.
Provide telemetry in quality, flow, and value metrics-based reporting to all stakeholders, hold regular program-level reviews
Cultivate a mindset of rigorous planning & prioritizing while proactively identifying risks and dependencies to accelerate value realization.
Manage cross-functional communications to maximize understanding, impact, and speed of change adoption.
Act as a coach and mentor to the Engineering, PMO and Product teams on adopting agile best practices and a cadence of portfolio, program & team level ceremonies.
Capture metrics & measurables that clearly indicate progress toward accomplishment of Reimagining Work at Visa Initiative.
Develop a rigor for understanding and leveraging the productivity, quality, flow, usage, adoption , and value-based metrics to accelerate benefit realization.
Generate and improve the agility metrics (performance, predictability, and persistency) by optimizing and governing the Visa processes for planning, budgeting, prioritization, delivery, release management, workforce planning and stakeholder (ELT, SLT) reporting.
Assist and support with External (FFIEC) & Internal audits on the program. Ensure that all programs supported by the PMO adhere to always audit compliant processes.
Ensure that identified security vulnerabilities are addressed and remediated in a timely manner to prevent non-compliance. Ensure that exceptions are obtained in a timely manner and kept to a minimum.
Volunteer for additional responsibilities related to Visa processes, cross-functional project governance and hiring of team members and participate in required fire drills.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Technical Program Manager

Overview

Technical Program Manager

Overview

What you will do

What you need

Nice to have

About Visa

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