Forward Deployed Software Engineer
Mural, NYC +1
The role
Our customers don't just call our APIs. They build their products on us. Their balances, their payment operations, their compliance state. Which means our business succeeds exactly as far as theirs do. Forward Deployed Engineering is the team that makes that true, one customer at a time.
You'll report to our CTO and embed with one strategic customer at a time, the enterprises building their products on Mural where we're investing deepest. You'll understand their business, their constraints, and their pain points better than anyone at Mural, and then you'll build what their launch needs.
Here's a concrete example. A global payouts customer is expanding into a new market where we don't yet have local account infrastructure. You scope the requirements with their engineering team, then build the virtual account infrastructure, in our core codebase, that their launch depends on. When it ships, it's not a one-off. It becomes core Mural product that we sell to the next ten customers.