Forward Deployed Product Manager
Sela, San Francisco, CA
What you will do
What you will do
Sela's AI voice agents hold real conversations with real people, on behalf of some of the largest mortgage lenders in the country — around 600,000 calls a day. Our agents are critical to our customers’ businesses and you'll be the connective tissue between Sela and our customers, bringing learnings back to the rest of the team to shape where Sela goes next.
Once a customer signs, you're the person who makes sure Sela actually works for them: owning the relationship from deployment through expansion, helping shape and refine agents, and defining success together. You’ll cover both strategy and execution – guiding customers towards optimizing their agents for their particular needs and actually implementing those changes through Cursor and Claude Code.