Field Solutions Engineer (5919)

The role

Shield AI is hiring a Field Solutions Engineer, Hivemind based in Warsaw, Poland to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems.

Hivemind enables autonomous operation across complex mission environments, allowing aircraft and other robotic systems to perceive, decide, coordinate, and execute with reduced operator burden. This role will serve as a customer-facing technical expert for Hivemind, helping defense and security customers understand how autonomy can solve operational problems, improve mission outcomes, and integrate into existing and future force structures.

What you will do

- Serve as a customer-facing technical expert for Hivemind autonomy solutions across the EURAF region, with emphasis on Poland, Eastern Europe, NATO, and allied defense customers.
Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities.
Translate customer mission needs, CONOPs, operational objectives, and integration constraints into credible Hivemind solution concepts.
Partner with Business Development and Capture teams to support RFIs, RFPs, proposals, white papers, demos, and customer-facing technical narratives.
Explain Hivemind autonomy capabilities, limitations, roadmap considerations, and integration requirements to technical, operational, commercial, and leadership audiences.
Develop and maintain technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, technical white papers, and customer-specific briefing materials.
Work closely with Product, Engineering, Customer Engagement, and Program teams to represent customer requirements, technical risks, roadmap gaps, and field feedback.
Help customers evaluate how autonomy can support operational effectiveness, mission planning, force modernization, and fielded mission outcomes.
Maintain strong product truth by ensuring customer-facing materials and discussions accurately reflect current capabilities, constraints, and roadmap timing.
Monitor relevant developments in autonomy, AI, unmanned systems, mission software, defense technology, and regional defense modernization priorities to inform customer conversations and product feedback.
Build trusted relationships with customer technical stakeholders, regional partners, and internal cross-functional partners.
Operate independently across complex international customer engagements while keeping internal stakeholders aligned and informed.
Support regional engagement strategies by tailoring technical messaging, demos, and solution concepts to Polish, Eastern European, NATO, and broader EURAF customer missions, operating environments, and partnership models.

Field Solutions Engineer (5919)

The role

Field Solutions Engineer (5919)

The role

What you will do

What you need

Nice to have

About Shield

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