Technical Support Principal Engineer – AI Network
Upscale, US - Santa Clara, CA
The role
We are looking for a Technical Support Lead Engineer with 12+ years of experience who is passionate about building reliable networking switches and solving challenging infrastructure problems.
Own end-to-end network bring-up and performance for GPU AI clusters during customer PoCs. You’ll be the leader for switching ASIC pipeline tuning, platform readiness, and fabric performance (Ethernet/RoCEv2 and/or InfiniBand), turning requirements into reproducible configurations that hit utilization and tail-latency targets at scale.