- Is an acknowledged authority within the Oracle NetSuite Global Business Unit (GBU), providing domain expertise and consulting services to the GBU's most significant, strategic, and most challenging customers around the globe.
- Supports customers' full life cycle, including services targeted to ensure the success of complex, large-scale NetSuite implementations and post-go-live services to ensure the ongoing success of NetSuite solutions, mitigating the technical risks commonly seen for large-scale and/or complex implementations.
### Responsibilities
**Responsibilities**
As a trusted advisor, technical solution architect, and technical consultant, the TECHNICAL LEAD role provides technical architect consulting services, including:
- Holistic technical design reviews
- Performance and scalability
- Optimization of integrations and NetSuite customizations
- Data management consultation and guidance
- Consultative guidance on ERP leading practices
Using deep technical experience, TECHNICAL LEADs analyze customers' business & technical requirements to ensure appropriate and long-term scalable use of NetSuite and work with partners to implement recommendations.
TECHNICAL LEADS work with their customers and partners to review technical feature gaps that may arise and devise appropriate solutions across the NetSuite ecosystem.
TECHNICAL LEADS lead customers and partners through the proper use of NetSuite environments, design and optimizing considerations for integrations and customizations, and practices for successful data migrations.
TECHNICAL LEADS form the core of the ACS Technical Team subject-matter expertise and are leveraged across accounts when required.
TECHNICAL LEADs are the thought leaders within their area of expertise and work with the Product organization to ensure new product technical changes and capabilities are understood and adopted by customers and partners.