Education, Experience and Training
Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Computer Science, or in a job-related field of study. Four (4) years of related work experience which involved the maintenance of WANs, LANs, WNs, software and related infrastructure.
Special Requirements/Knowledge, Skills & Abilities
Knowledge of Data Center design, management and operations, architecture of network environments (WAN, LAN, WN), software-defined networks, disaster recovery data protection operations; information security as it pertains to network environments “cloud” technologies; project management and research techniques; the concepts, practices and procedures of other information technology fields and the interaction with network functions. Ability to perform market research and product evaluation testing; troubleshoot and resolve problems in a network environment.
Maintain effective working relationships, communication clearly, orally and in writing, with varying levels of the organization with varying technological understanding. Required to be on call. Must have a valid Texas Drivers License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code.
Physical/Environmental Requirements
On call 24/7 technical support may be required. Requires prolonged sitting, standing, walking, and the ability to lift files, boxes, and other materials up to 20 lbs., unassisted.