IT Infrastructure Manager
Robins Kaplan, Minneapolis, MN
**job purpose**
Leads the firm's infrastructure, security operations, and technical operations function, ensuring reliable, secure, resilient, and well-managed technology services across two data centers, firm offices, cloud environments, and remote users.
The manager owns operational outcomes through the team. This is a technical management role, not a senior engineering or enterprise architecture position. It requires enough technical depth to judge whether plans are credible, the discipline to judge whether work will be delivered, and the judgment to know when to coach, challenge, intervene, or escalate.
The role directly manages networking, systems administration, security operations, and application/database administration. It owns data center, network, security operations, identity, endpoint, and backup and disaster recovery operations, and oversees the staff who support Microsoft 365, voice and unified communications, Zoom Rooms infrastructure, applications, databases, and legal-industry platforms. For those services the manager is accountable for priorities, service quality, and results, not for performing the work.