Senior Network Services Engineer, US Citizenship required

This position is based at Oracle’s Nashville campus and requires on-site work. It is not a remote position. A hybrid arrangement may permit some work from a home office, subject to business needs and manager approval. Candidates must be able to work from the Nashville campus as required; the on-site schedule will be confirmed during the hiring process. US Citizenship is required as well as the ability to pass a US Government Background Screening.

# Team and role

Oracle’s Infrastructure Engineering Services Application Network Engineering (AppNetEng) team builds and operates Layer 4 through Layer 7 load balancing and application delivery services for SaaS and tenant environments across Oracle Cloud Infrastructure.

As an IC3 engineer, you will implement, maintain, automate, and troubleshoot these services using established architectures and security standards. You will independently resolve problems within your area of responsibility, contribute to migrations and service improvements, and work with senior engineers on complex designs and changes that affect multiple services.

### Responsibilities

Oracle’s Infrastructure Engineering Services Application Network Engineering (AppNetEng) team builds and operates Layer 4 through Layer 7 load balancing and application delivery services for SaaS and tenant environments across Oracle Cloud Infrastructure.

As an IC3 engineer, you will implement, maintain, automate, and troubleshoot these services using established architectures and security standards. You will independently resolve problems within your area of responsibility, contribute to migrations and service improvements, and work with senior engineers on complex designs and changes that affect multiple services.

• Configure and support load balancers, virtual IPs, pools, health monitors, persistence, and traffic policies. Implement approved designs for OCI load balancing and related application delivery platforms.
• Troubleshoot application connectivity and performance using packet captures, logs, metrics, and synthetic checks. Investigate TCP, HTTP, DNS, and TLS behavior and coordinate resolution with application, platform, and security teams.
• Manage TLS certificates and certificate chains, renewals, SNI, and approved cipher policies. Validate changes and maintain secure handling of keys and secrets.
• Implement approved VCN integrations, routing and NAT changes, DNS traffic steering, and failover configurations. Support migrations and traffic cutovers with documented validation and rollback steps.
• Write and maintain scripts and Infrastructure as Code using tools such as Python, Bash, Terraform, and Ansible. Use Git, peer review, and testing to make repeatable changes and reduce manual work.
• Monitor service availability, latency, errors, and capacity against established service objectives. Investigate alerts and recommend changes to monitoring, configuration, and capacity.
• Prepare implementation procedures, configuration records, runbooks, and rollback plans. Follow change approval processes and participate in incident response and root cause analysis.
• Apply approved WAF and application delivery security policies. Contribute technical evidence and documentation for security reviews, compliance requirements, and audits.
• Own assigned tasks and smaller service improvements through completion. Communicate risks and dependencies, share findings with teammates, and escalate unfamiliar or high-impact issues promptly.

• Bachelor’s degree in Computer Science, Information Technology, a related field, or equivalent practical experience.
• Three or more years of relevant network engineering or operations experience, including hands-on support of load balancing or application delivery systems.
• Working knowledge of TCP/IP, HTTP/HTTPS, DNS, TLS, routing, NAT, and high availability, with the ability to trace traffic flows and isolate failures across network and application layers.
• Practical experience configuring and troubleshooting a load balancing or application delivery platform, including pools, health checks, persistence, TLS termination, and traffic routing.
• Hands-on experience with cloud networking in OCI, AWS, Azure, or GCP, including virtual networks, subnets, security controls, routing, and load balancing services.
• Ability to write or modify scripts and automation, work with APIs and structured data such as JSON or YAML, and use Git for version control and peer review.
• Experience operating production services, preparing change procedures and rollback plans, and documenting incidents and troubleshooting results.
• Ability to work independently on defined assignments, use sound judgment, collaborate across teams, and communicate technical issues clearly.
• US citizenship and successful completion of the federal background screening required for supported Government and Federal environments.
• Ability to meet the Nashville campus on-site work requirement.

• OCI Load Balancer, OCI WAF, DNS Traffic Steering, API Gateway, or VCN service integrations.
• F5 BIG-IP, Citrix NetScaler, NGINX, HAProxy, Envoy, or comparable application delivery technologies.
• Terraform, Shepherd, Ansible, CI/CD pipelines, automated configuration validation, or certificate lifecycle automation.
• Linux or Unix administration, packet analysis, load balancer capacity analysis, and observability tools such as Grafana.
• Global server load balancing, DNS failover, mTLS, WAF integration, or staged application migrations.
• Work in regulated environments and familiarity with documenting controls and evidence for security and compliance reviews.

### Qualifications

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

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True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle’s Infrastructure Engineering Services Application Network Engineering (AppNetEng) team builds and operates Layer 4 through Layer 7 load balancing and application delivery services for SaaS and tenant environments across Oracle Cloud Infrastructure.