Product Manager (Operations)

We are looking for a Product Manager to join our Central Operations team at Lendable and improve how our operational teams serve customers at scale.

Central Operations works across UK and US products to build tools, automation, data capabilities and workflows that make customer service faster, more efficient and more consistent. Current focus areas include complaints, fraud and financial crime, customer contact automation, operational reporting and AI-enabled agent assistance.

This is a highly collaborative role, working closely with Operations, Engineering, Data Science, Product, Risk and Compliance.

The Central Operations team combines Product and Engineering expertise to build tools for Operations. The team includes product managers, engineering leadership and software engineers, and works through shared collaboration channels and cross-functional partnerships.