Manager, Applied AI Architects (Australia)

OpenAI, Sydney, Australia

The role

As the Manager of Applied AI Architects, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for a portfolio of OpenAI customers across Australia and New Zealand. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.

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Manager, Applied AI Architects (Australia)

OpenAI, Sydney, Australia

Posted pay

Pay not posted

Location: Sydney, Australia
Work type: Not given
Level: Not given, manager
Experience: 10+ years
Posted: 4 days ago
Last check: 1 h ago
Job type: ML / AI engineering

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OpenAI

Open tech jobs: 428
With posted pay: 90%
Median posted base: $266K–$405K

About OpenAI: funding, hiring and pay

OpenAI

About OpenAI: funding, hiring and pay

Company facts

Money raised: $51.3BSum of funding rounds on record
Newest round: Funding roundMar 31, 2025

Funding records can have errors and can be missing. The company page has the links.

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The role

What you will do

Hire, coach, and develop a high-performing team of Applied AI Architects, building experienced architects’ autonomy, leadership, and architectural judgement while maintaining high standards of accountability, continuous learning, and customer stewardship.
Independently define and refine your team’s strategy, priorities, and operating model, aligning company priorities, customer needs, and the ANZ go-to-market while balancing near-term execution with long-term team capability.
Partner with Sales leadership and Account Directors to prioritise accounts and opportunities, make complex resource-allocation decisions, and establish clear technical strategies for your team’s portfolio.
Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.
Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.
Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.
Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.
Mobilise Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.
Remain accountable for the team’s technical progress and customer outcomes, while agreeing clear owners, milestones and handoffs with Deployment, Implementation and Enablement teams for the work they execute.
Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.
Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.
Build a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritisation, and effective specialist handoffs.

Manager, Applied AI Architects (Australia)

The role

Manager, Applied AI Architects (Australia)

The role

The team

What you will do

What you need

About OpenAI

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