Infrastructure Operations Installation and Integration Engineer

Vultr, Remote - United States

What you will do

Lead local and international site deployments by overseeing the physical installation, cabling, and configuration of server, storage, and network assets across our global footprint.
Serve as the technical authority for certifying new CPU and GPU compute generations, ensuring hardware health and performance meet production standards.
Manage the integration of Spine-and-Leaf network fabrics using Juniper switching platforms, ensuring seamless connectivity across all architectural layers.
Direct hands-on system initialization and firmware management for diverse hardware environments, including Dell, Supermicro, and AMD-based platforms.
Enforce strict adherence to BICSI standards and internal guidelines for all physical infrastructure, including power distribution and structured cabling designs.

What you need

Experience using Jira to manage, track, and document technical issues, RMA cases, and vendor escalations, including maintaining accurate and audit-ready case records.
Experience diagnosing and troubleshooting complex hardware and system-level issues in a data center or infrastructure environment.
Experience in RMA workflows, hardware lifecycle management, or infrastructure support.
Hands-on experience with NVIDIA and/or AMD GPU technologies.
Familiarity with analyzing system logs, firmware behavior, and performance metrics to determine root cause.
Experience working with hardware vendors and managing technical escalations or support cases.
Strong understanding of server hardware, system architecture, and data center operations.
Ability to analyze technical issues, apply judgment, and determine appropriate resolution paths.
Strong written and verbal communication skills, particularly in documenting technical findings and collaborating with cross-functional teams.
Experience with tools such as JIRA, Confluence, and vendor support portals.
Experience working with microcloud or distributed infrastructure environments, including understanding of system architecture and hardware integration.
Experience supporting or analyzing systems within data center environments, including hardware lifecycle, performance, and reliability considerations.

Support national and international site deployments by overseeing the physical installation, cabling, and configuration of server, storage, and network assets across our global footprint.

Serve as the technical authority for certifying new CPU and GPU compute generations, ensuring hardware health and performance meet production standards.
Manage the integration of Spine-and-Leaf network fabrics using Juniper switching platforms, ensuring seamless connectivity across all architectural layers.
Direct hands-on system initialization and firmware management for diverse hardware environments, including Dell, Supermicro, HPE and AMD-based platforms.
Enforce strict adherence to BICSI standards and internal guidelines for all physical infrastructure, including power distribution and structured cabling designs.
Coordinate with remote engineering and local site teams to align build methodologies and eliminate technical blockers during the deployment lifecycle.
Facilitate final site acceptance by managing comprehensive punch lists, tracking remediation efforts, and securing formal sign-off for production handover.
Maintain rigorous documentation for every build-out, including rack elevations, cable schedules, and validated as-built reports for power and cooling.

Vultr Cares

100% company-paid insurance premiums for employee medical, dental and vision plans.
401(k) plan that matches 100% up to 4%, with immediate vesting
Professional Development Reimbursement of $2,500 each year
11 Holidays + Paid Time Off Accrual + Rollover Plan
100% company-paid insurance premiums for employee medical, dental and vision plans.
Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
$500 stipend for remote office setup in first year + $400 each following year
Internet reimbursement up to $75 per month
Gym membership reimbursement up to $50 per month
Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced “Hands On” Infrastructure Operations Installation and Integration Engineer to analyze, diagnose, and resolve complex hardware and system level failures across our cloud infrastructure platform. The ideal candidate brings strong systems-level troubleshooting expertise and the ability to analyze non-routine technical issues, determine root cause, and make informed decisions on repair, replacement, or escalation paths.

Qualified candidates will lead the physical deployment, network integration, and final certification of advanced CPU and GPU compute platforms across our global data center footprint. This role sits within Infrastructure Operations and serves as the technical authority on-site for new build-outs, hardware refreshes, and platform certifications. You will collaborate closely with remote engineering teams and local site technicians to ensure every installation meets rigorous design, performance, and safety standards before formal handover to production.

This is a highly visible role that partners closely with Infrastructure, Engineering, and vendor teams to ensure system reliability, asset accountability and continuous improvement of Vultr’s Data Center environments. It will also require the ability to adapt to the latest technology, help drive resolutions for never before seen issues and develop documentation as the technology evolves. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure.

This role will require extensive travel with possible extended stays depending on the scope of the installation.

Infrastructure Operations Installation and Integration Engineer

What you will do

Infrastructure Operations Installation and Integration Engineer

What you will do

What you need

Vultr Cares

Inclusion & privacy

Pay and benefits

About Vultr

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