Responsibilities
The Department Manager – Platform Engineering is a highly collaborative position and is responsible for unifying multiple infrastructure disciplines under a single platform strategy to drive modernization, standardization, automation, and reliability of compute platforms that support critical business applications and services.
This person will provide leadership across our core infrastructure and platform engineering teams, including VMWare/x64, IBM Power/AIX, Linux, Openshift, Middleware, and Windows engineering. Reporting to the IT Director, this role serves as a key member of the leadership team and is expected to foster collaboration and diversity of thought to influence technology direction, drive strategic initiatives, and build strong partnerships across stakeholders. The role also requires passion for people-oriented activities, including career planning/support, training, interviewing, hiring, rewarding, and performance and salary reviews.
The ideal candidate will be innately curious, forward-thinking, and passionate about talent development, continuous operational improvement, and strategic collaboration.
Key Responsibilities
- Develops and empowers leaders to achieve operational excellence while fostering a culture of accountability, collaboration, customer focus, and continuous improvement
- Creates and executes platform roadmaps that align technology investments with business objectives
- Provides strategic direction across multiple teams and/or functional areas through leaders responsible for managing resources, staffing, and operational execution.
- Builds strong relationships across business and technology teams while coaching and developing leaders to effectively engage stakeholders and foster collaboration at all levels of the organization
- Develops and presents recommendations supported by clear business rationale, compelling storytelling, and thoughtful consideration of organizational priorities and impacts.
- Partners with architecture, security, application, and cloud teams to ensure cohesive technology solutions
- Drives continuous improvement in service availability, system performance, incident response, and problem management capabilities to enhance operational excellence
- Establishes, monitors, and communicates key performance indicators to measure outcomes, drive accountability, and inform decision-making
- Champions a culture of continuous improvement and adaptability by leading and supporting organizational change initiatives
- Develops and manages budgets, forecasts, and expense plans for areas of responsibility, ensuring alignment with organizational objectives and financial targets
- Cultivates strategic vendor relationships, negotiates agreements, and partners with vendor leadership to maximize business value and service performance
- Collaborates proactively with Legal, Contracting, and Supply Chain Management teams to ensure effective vendor governance, risk management, and contract execution
If you're a collaborative leader who is passionate about developing other leaders, influencing technology strategy, and driving meaningful business impact, this is an exciting opportunity to help shape the future of Infrastructure and Platform Services!