Wait…
What you will do
- Primary Responsibilities:
- Alarm Monitoring: Operators monitor all physical security equipment on a global basis to ensure the physical security of all employees, contingents, and office spaces
What you need
- High school diploma or equivalent
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
- Work experience must include of the following:
- Demonstrated analytic and critical thinking skills and ability to expertly prepare reports
- Ability to use logic and reasoning to reach conclusions and approaches to problems
- Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
- Possession of highly proficient computer skills including Microsoft Office applications
- Ability to communicate effectively with IT and Security Systems professionals
- Demonstrated ability to operate radio, telephone equipment and/or console monitors
- Flexibility to work various shifts and willingness to assist the team when needed
- Ability to adapt to a dynamic environment and work under pressure
- Comfortable in an environment where there is an expectation for constant learning
- Effective oral and written communication skills
- Active listening skills
- Ability to assess and evaluate situations effectively
- Ability to identify critical issues quickly and accurately
- Attention to detail
- Problem solving skills
- Compile, sort, and interpret data
- Identify critical issues quickly and accurately
- Encourage effective teamwork
- Mediate conflict with tact, diplomacy
- Handle crisis situations at the client site, calmly and efficiently
Nice to have
- College degree, or actively enrolled in college, with a focus on Criminal Justice or other protective service-related field of study
Pay and benefits
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company’s 401(k)plan, subject to eligibility requirements
- Seven holidays annually paid at time and a half, if worked
- 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.
PPO 14417
Closing
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID 2026-1746833
About Securitycareers Aus
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring a Global Security Operations Center (GSOC) Operator. The GSOC Operator is responsible for using security best practices to identify, analyze, and support all events and incidents that impact or potentially could impact Open Text operations, facilities, and employees. The GSOC Operator is responsible for monitoring multiple security network systems to coordinate responses to all safety and security incidents. In addition to monitoring security systems, the GSOC Operator is required to properly provide timely and accurate reports/information to Security Management of all life safety events, and guide and assist business clients during emergency and non-emergency events.
Legal notes
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
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