Who You Are
You are a strategic thinker and a strong problem solver. You can take an ambiguous question, break it down, and reach a sound answer. You take initiative and communicate clearly with senior leaders.
This is a highly consultative role accountable for generating analysis and insights that support programmatic decision-making and materially impact the business. Some recurring reporting comes with the job, but the focus is analysis: why a key metric moved, whether a program is working, and where the business should focus next. You'll own problems end to end, from framing the question with the business owner to forming and testing hypotheses and presenting a recommendation.
Reporting to the Senior Manager, Analytics, you'll lead 4-5 analysts as a player-coach, staying hands-on in the work while developing how the team thinks and communicates.
Qualifications
- 7+ years of hands-on analytical experience, with a track record of consultative, hypothesis-driven problem solving for business leaders
- Experience owning ambiguous problems end to end, from framing the question through analysis to a recommendation
- Critical thinking and strong problem-solving instincts - you question the obvious answer and know where to dig
- Exceptional SQL, with strong evidence of delivering sharp analysis
- Excellent written and verbal communication, including presenting findings and recommendations to senior stakeholders
- 2+ years managing analysts and developing their thinking and communication
- Strong analytical foundation, including cohort, funnel, and driver analysis, and working knowledge of Python or R
- Keen understanding of B2B SaaS and its core metrics, including ARR/MRR, churn, LTV, CAC, and NRR
- Experience building in Sigma or a comparable modern BI tool
- Hands-on experience with AI tools in analytical work (e.g., Claude Code), and good judgment about checking their output
- Ability to manage multiple projects and priorities at once
The base wage range for this position based in our New York City Office is targeted at $166,000 - $214,000.00 per year.
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Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.