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You’ll troubleshoot across the full stack, from Kubernetes, cloud infrastructure, networking, and deployment configuration to the Artos platform itself. When something breaks, you’ll determine whether the problem lives in the customer’s environment, our application, or somewhere in between, then dig into the logs, configuration, infrastructure, and code to find the root cause.
You’ll work directly with customer engineering teams while partnering closely with Artos Engineering to reproduce issues, resolve bugs, and improve the reliability and supportability of the platform.
This is a great fit for someone who enjoys moving between infrastructure and application-level debugging and is equally comfortable working directly with customers to solve complex technical problems.
Very comfortable working in a fast-paced and intense startup environment
Willing to work in-person in our office in Mission Bay 4-5 days/week
Likes matcha KitKats, believes every LLM prompt is just Schrödinger’s cat waiting to be observed, and knows too many random facts about the Mongol postal system
At Artos, we build tools that help biopharma companies create and manage their R&D documentation in a fraction of the time. If you’re looking to join a team whose mission is to fundamentally change the way that drug development gets done, we’d love to talk to you.
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Source: the Artosai Ashby job board. We last checked this job 2 h ago. We first saw it 2 h ago. A job on a job board does not always mean that the team interviews people now. We found this job board in a public list. We did not yet compare it with the careers page of the company.
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This base pay is near the median for solutions engineering jobs in the Bay Area with no level in the job title.
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