Forward Deployed Engineer (FDE)
Raindrop, San Francisco
The role
We're looking for a Forward Deployed Engineer to be the engineer our customers work with most closely. You'll embed with teams at fast-growing AI companies and Fortune 100s, get them running on Raindrop, and fix whatever is in the way. At our size, the line between FDE and product engineer is blurry. When you find a customer problem you can fix, you fix it. What you learn shapes the product.
What you will do
- Embed with our customer’s engineering teams and become their go-to person for Raindrop.
- Debug production agents and fix bugs hands-on.
- Bring patterns from customers back to the team, along with an opinion on what to build.
- Ship PRs to Raindrop when a customer needs points to a fix
- Work closely with leadership and own high-impact work from day one.