Forward Deployed Engineer

• Strong software engineering fundamentals. Experience designing, building, and shipping production-quality software. Proficiency in at least one language such as Python, Go, or TypeScript.
• Strong customer-facing skills. Ability to work directly with enterprise engineering teams, understand their technical challenges, communicate complex solutions clearly, and build trusted relationships with engineers and technical leaders.
• Ability to drive adoption and customer outcomes. Comfortable taking ownership beyond the initial deployment, proactively identifying opportunities to expand usage, removing technical blockers, and ensuring customers realize meaningful value from the product.
• Familiarity with production infrastructure. Hands-on experience with Kubernetes, Docker, cloud platforms (AWS, GCP, or Azure), and distributed systems.
• Understanding of AI agents and LLMs. Familiarity with agent architectures, tool calling, LLM APIs, and building reliable AI-powered workflows, or a demonstrated ability to learn these systems quickly.
• Exceptional ownership and resourcefulness. Willing to navigate ambiguity, work across engineering and customer teams, and do whatever it takes to solve difficult problems. You don't just identify blockers; you find ways around them.
• Strong product intuition. Ability to translate customer pain points into technical solutions, recognize patterns across enterprise deployments, and help shape product capabilities that can scale beyond a single customer.

WHY JOIN RESOLVE AI?

• Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.
• Shape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact.
• Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.
• Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.
• Competitive Benefits: Competitive Pay Packages with full benefits including:
• Comprehensive Medical, Dental, and Vision Insurance
• Monthly Housing Stipend
• Flexible (Unlimited) Paid Time Off
• Visa Sponsorship & Immigration Support
• 401(k) Plan
• Parental Leave
• Discretionary Tech Benefit Stipend
• Daily in-office Lunches and Dinners

About Resolve AI

• Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.
• Our founders (Spiros Xanthos https://www.linkedin.com/in/spiros/ and Mayank Agarwal https://www.linkedin.com/in/mayank-ag/) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.
• We’ve raised over $190M from top-tier investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford).

About Resolve AI

• Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.
• Our founders (Spiros Xanthos https://www.linkedin.com/in/spiros/ and Mayank Agarwal https://www.linkedin.com/in/mayank-ag/) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.
• We’ve raised over $190M from top-tier investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford).

Joining Resolve AI at this stage of our journey is a once-in-a-lifetime opportunity. You’ve already decided that you want to work at an AI-native company that’s pushing the limits of how engineers work, and now you’re looking for the right one.