Mulesoft Technical Manager

Salesforce, India - Pune +2

Overview

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Customer Success

Job Details

Nice to have

Experience developing with Continuous Integration (CI) pipelines.
Knowledge on publish & subscribe integration design models.
Experience using Jenkins and Nexus technologies.
Experience with solutions on Salesforce products/platform technologies (Experience building Service Cloud applications is a definite plus).

You're Our Person If

12+ years experience leading by example and being a player and a coach.
A background as a professional services leader with experience growing a practice and a strong consulting background in a credible system integrator firm or high growth enterprise software vendor.
A collaborative mindset and the ability to gain trust with your team and across internal and external functional leaders.
Experience architecting MuleSoft services integrations including a solid understanding of on-premise and cloud-based infrastructures, SDLC pipelines, configuration, and deployment.
Experience with API and integration security with a solid grasp of authentication and authorization concepts and principles.
6-10 years of proven track record leading integration teams and architecting solutions within a diverse technical team of clients, system integrators, contractors, and internal teams.
A background in conducting technical workshops with technical and business clients to drive effective services and implementations.
The ability to communicate complex technical concepts in a simple yet comprehensive way to non-technical and technical professionals alike.
A desire for continuous study of new technologies and functionality, and involvement in projects that push the capabilities of existing technologies.
An appreciation for operational excellence when it comes to bookings and utilization forecast, contract terms, etc.
Excellent verbal and written technical documentation skills.
Experience managing people and projects in a matrix’d environment.
Ability to establish credibility with smart engineers quickly, motivate people, instill accountability, and achieve results.
Agile, proactive, comfortable working with ambiguous specifications and can prioritize on the fly.
Knowledge of MuleSoft AI developments such as Mule AI Chain, Topic Center, API Catalog, MCP, Agentforce Connectors.
Familiarity with AI & ML concepts, including predictive and generative AI, Retrieval-Augmented Generation (RAG), Large Language Models (LLMs), and Agentic AI.
Passion for continuous learning and experimentation with emerging AI technologies, including prompt engineering, new LLM models, and agentic AI frameworks.
Basic understanding of Agentforce and building AI agents (Good to have).

Mulesoft Technical Manager

Overview

Nice to have

Mulesoft Technical Manager

Overview

Nice to have

As a Practice Manager, you get to

What You'll Actually Be Doing

You're Our Person If

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