Network Engineer

Overview

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience through our own technology innovations. We stand for benchmark-setting customer service, delivery options, returns policies, and curation of brands.

IT at THE ICONIC..

Our IT team keeps our metaphorical lights on when it comes to our tech. We design, implement, manage and support the enabling technologies to keep our hubs and teams operational. We are always working towards enhancing our systems, infrastructure and processes, with our commitment to continuous improvement, to support better performance across the organisation. We are a dedicated group of IT Service Desk Specialists, Business Partners & Systems Engineers and we are here to help all Iconites.

About the role..

All jobs

Network Engineer

THE ICONIC, Yennora +1

Overview

IT at THE ICONIC..

About the role..

Documentation and team contribution

Document work clearly so it can be reviewed, repeated and shared.
Maintain runbooks, troubleshooting guides and network records.

Technologies you will be supporting..

Networking and security: FortiGate, FortiManager, FortiAnalyzer, Meraki MS & MR, Zscaler
Core network services and certificates: DHCP, DNS, NPS, AD CS and SSL/TLS certificates
Cloud, monitoring and operations: AWS EC2, AWS Direct Connect, Amazon VPC, PRTG, Datadog, Veeam and Hyper-V
Identity, access and endpoint management: Microsoft Active Directory, Microsoft Entra, Single Sign-On (SSO), 1Password, Intune, Okta, JAMF and CrowdStrike
Collaboration and service management: Atlassian Confluence, Jira, Jira Service Management (JSM), Slack, Google Workspace and Miro
AI and automation: Onyx, Gemini, ChatGPT and n8n
Site power protection: APC UPS systems and Automatic Transfer Switches (ATS)

What you’ll bring to the role..

3 to 5 years experience in a similar role
Strong enterprise networking skills, including solution design and complex troubleshooting.
Strong Fortinet firewall skills, including log analysis and rule management.
Strong experience with Meraki switching and Wi-Fi in a warehouse environment
Experience with DHCP, DNS, NPS and AD CS.
Experience supporting Windows Server, Hyper-V, Active Directory, Microsoft Entra ID and Intune.
Understanding of SSL/TLS certificate lifecycle management.
Understanding of network routing, VPNs, security, segmentation and secure access.
Experience planning and implementing technical changes, including testing and rollback.
Strong technical documentation and record-keeping skills.
Proficient in using AI tools for research, troubleshooting, documentation or automation, with the judgement to validate outputs.
Clear communication skills and the ability to work effectively with technical and non-technical stakeholders.

Life at THE ICONIC..

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work.Here’s what to expect when you join THE ICONIC:

The learning collective. Get your knowledge fix with our learning days, hackathons & Linkedin Learning
Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year
Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
Wellbeing. Access to our Fitness Passport and our company wellbeing programs
People first. Access to our Employee Assistance Program for you and your family
Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au By submitting your application, you acknowledge and agree to the terms of THE ICONIC's Candidate Privacy Policy.

Network Engineer

Overview

Network Engineer

Overview

Network design and operations

Firewall and network security

Infrastructure resilience and site services

AI and workflow automation

Project delivery

Change, incident and problem management

Documentation and team contribution

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Interview questions

THE ICONIC