Solution Engineer (f/m/d)

IDnow, Rennes, Ille-et-Vilaine, France +1

IDnow has this job in 1 other place

Berlin, Berlin, Germany

The role

This position is based in Rennes, France.

Chance to apply closes: 6th of November 2026.

The Solutions Engineer at IDnow is the client's trusted advisor through pre-sales and integration. You design the solution the client will rely on, you give them confidence that it will work in their environment, and you become the person they turn to for technical and solution decisions. Your focus is the technical side of the journey up to the point where the client is live on our products, and you make that path smooth.

Advise and Enable

Build trusted advisor relationships with business and technical stakeholders, from first conversation to go-live,
Represent the client’s technical reality internally, feeding integration blockers, product gaps and pilot learnings back to Product and Sales teams,
Work with the internal escalation team on deeper platform issues, arriving with clear technical context,
Stand alongside Sales in client meetings, addressing objections on integration effort, feasibility and alternatives,
Improve demo environments, architecture templates and integration guides, and mentor team members as the practice grows.

Preferred Experience

You ask before you propose and qualify before you demo, turning ambiguous client requirements into the right technical solution. You take ownership of the client’s technical path from first conversation to production, and you explain complex systems in plain language to engineers and business leaders alike. You combine hands-on engineering depth with a commercial mindset, and you enjoy working alongside Sales to move a decision forward.

Engineering or technical degree, a Master’s degree in a relevant field, or equivalent practical experience,
3+ years of experience in solutions engineering, technical consulting, or implementation and onboarding in SaaS, ideally in identity, FinTech or security,
Discovery and qualification skills, with the ability to turn an ambiguous client requirement into the best technical solution,
Solution architecture skills, including designing integration flows, explaining orchestration logic and defending trade-offs with a client’s engineers,
Hands-on technical skills with APIs, Software Development Kits (SDKs) including mobile, and integration tooling such as Postman and Git,
Experience running a proof of concept and debugging an integration at the API or log level,
Delivery discipline to run an integration and onboarding through to a committed go-live date, managing several client projects at once,
The ability to translate technical complexity into plain language and reassure non-technical stakeholders,
Business value awareness, connecting the technical solution to client outcomes such as verification conversion, fraud loss or time to go-live,
Client-facing presence, building trusted advisor relationships with business stakeholders such as Chief Digital Officers (CDOs) and Heads of Digital, and technical stakeholders such as Chief Technology Officers (CTOs), architects and platform engineers,
The instinct to own the client’s technical path end to end,
Fluent English and full professional French are both hard requirements for the role. Additional European languages are a plus.

Solution Engineer (f/m/d)

The role

Solution Engineer (f/m/d)

The role

Nice to have

Discover and Design

Prove, Integrate and Go Live

Advise and Enable

Pay and benefits

About IDnow

Interview questions

IDnow