Senior Product Manager

Visa, JP - Tokyo, Japan

Overview

Value Added Services (VAS) is one of three growth strategies for Visa globally, aimed at diversifying Visa’s revenue with products and solutions that differentiate its network and deliver valuable solutions across other networks.

All associated capabilities and services will report into one of the functions in VAS, such as Acceptance Solutions, Issuing Solutions or Risk. These functions together are accountable for both sales and technical enablement of VAS products towards all types of clients such as banks, financial institutions, platformers, merchants, wallet providers, etc. The team coordinates across various business functions in Japan such as Client Relationship Management and Client Services, as well as our global offices, to support the business growth of our clients.

What you will do

Own all Acceptance Solutions products and initiatives for a specific flagship client, from needs assessment and product intake through launch and ongoing improvement.

All jobs

Senior Product Manager

Visa, JP - Tokyo, Japan

Overview

What you will do

Own all Acceptance Solutions products and initiatives for a specific flagship client, from needs assessment and product intake through launch and ongoing improvement.

What you need

Minimum 10 years of experience in product management, technical product management, IT consulting, systems integration, or a related field, with increasing levels of responsibility.
Demonstrated experience managing technology products, capabilities, enhancement requests, or product roadmaps in a complex global environment.
Strong literacy in system specifications, solution architecture, and API-based SaaS products.
General understanding of software development concepts and languages with the ability to run API tests at minimum.
Fluent in both Japanese and English.
Excellent verbal and written communications, interpersonal skills.
Understanding payment processing infrastructure is a plus.
Bachelor’s degree or equivalent.

Key Competencies

Strong product management judgment, with the ability to balance client value, commercial priorities, technical feasibility, risk, and long-term product strategy.
Expert level technical literacy and technical consulting capability with a client-first mindset and the ability to identify underlying business needs and recommend practical uses of Visa technology.
Ability to structure ambiguous enhancement requests into clear requirements, options, decisions, and measurable outcomes.
Ability to manage expectations and influence decisions across local, regional, and global product, technology, sales, implementations, and client services teams.
Curiosity about payment technology, digital commerce, SaaS, APIs, and market developments, with a commitment to continuous learning.

Personal Characteristics

Very client focused.
Excellent bilingual communication skills, both verbal and written.
Excellent team-work skills.
Ability to create rapport with clients to become their trusted subject matter expert (SME).
Curious, with a drive to continuously learn independently.
Disciplined to enable consistent delivery of results while managing unexpected demands.
Trustworthy and possesses the highest standards of ethical conduct and integrity.
Genuinely cares for and is inclusive of people, supports people’s wellbeing.

Senior Product Manager

Overview

What you will do

Senior Product Manager

Overview

What you will do

Why this is important to Visa

What you need

Key Competencies

Personal Characteristics

What a Senior Product Manager does at Visa

About Visa

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