Software Training Consultant II
ConnectWise, USA Remote +1
The role
The Software Training Consultant II is responsible for leading the design and delivery of online and in-person educational content for the organization's products, with a primary focus on Cybersecurity and Business Continuity & Disaster Recovery (BCDR) solutions. This role works in partnership with cross-functional teams to ensure necessary educational information and materials are available and up to date for all products, in an effort to improve delivery and adoption by partners.
What you will do
- Establishes operational plans for the Software Training team.
- Develops and implements new products, processes, standards, and/or operational plans that will have an impact on the achievement of functional results.
- Provides support to the Technical Training team(s), with a high attention to detail.
- Serves as a subject matter expert for Cybersecurity and BCDR-focused training initiatives.